Confidentiality & Privacy Policy

 

Confidentiality:

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission. Exceptions include:

• Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.

• If a client is threatening serious bodily harm to another person/s, I must notify the police and the intended victim.

• If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.

Privacy Policy:

Last updated: 11/20/23

Thank you for choosing Erica Zeller, Licensed Clinical Social Work, PLLC (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services.

1. Information We Collect:

• Personal Information: Name, contact details, date of birth, and other information you provide.

• Health Information: Information related to your mental health, medical history, and treatment.

• Usage Data: Information about how you use our website and services.

2. How We Use Your Information:

• Provide and maintain our services.

• Personalize your experience.

• Communicate with you about appointments, services, and updates.

3. Information Sharing:

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

• We may share information with trusted third-party service providers who assist us in delivering our services.

4. Data Security:

• We implement security measures to protect your personal information.

• Despite our efforts, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking:

• We use cookies and similar technologies to enhance your experience.

• You can control cookies through your browser settings.

6. Your Choices:

• You have the right to access, correct, or delete your personal information.

• You may opt out of receiving certain communications.

7. Children’s Privacy:

• Our services are not intended for individuals under the age of 18.

8. Changes to This Privacy Policy:

• We may update this policy periodically, and the latest version will be posted on our website.

9. Contact Us:

• If you have any questions or concerns about this Privacy Policy, please contact us at [info@ericazeller.com].

By using our website or services, you consent to the terms outlined in this Privacy Policy.